This week, we’re publishing DENIAL: Why Business Leaders Fail to Look Facts in the Face – And What to Do About It. Author Richard S. Tedlow, a professor of business history at Harvard Business School, shows how countless companies get stuck in denial while their challenges escalate into crises. He tackles these two essential questions:
• Why do so many sane, smart leaders often refuse to accept the facts that threaten their companies and careers?
• How do we find the courage to resist denial when facing new trends, changing markets, and tough new competitors?
BusinessWeek.com just posted this excerpt from the book about Sears and why the giant retailer was stuck in denial.
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